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Thursday, November 10, 2011

Comments

Abby Catron

Good evening Jim,

We are glad to see that the National EAS Test was a success, and it looks like it did not cause you too much of an inconvenience. In regards to the copyright infringement letter, it is highly unlikely that you would be disconnected from one violation. However, it is important to make sure that anyone else using your connection does not download or upload anything that is copyright protected. It sounds like you have done a good job of explaining this to your grandson to prevent any future occurences. If you have any additional concerns, please send an e-mail to [email protected] with the name, address, and phone number on the account, as well as the best number to reach you. Also, please put “CharterAbby – www.showmeblog.com“ in the subject line so that I can keep an eye out for the e-mail.

Thank you,

Abby Catron
Senior Social Media Specialist – Charter
[email protected]
http://www.charter.com/Umatter2Charter

Abby Catron

Good evening Jim,

We are glad to see that the National EAS Test was a success, and it looks like it did not cause you too much of an inconvenience. In regards to the copyright infringement letter, it is highly unlikely that you would be disconnected from one violation. However, it is important to make sure that anyone else using your connection does not download or upload anything that is copyright protected. It sounds like you have done a good job of explaining this to your grandson to prevent any future occurences. If you have any additional concerns, please send an e-mail to [email protected] with the name, address, and phone number on the account, as well as the best number to reach you. Also, please put “CharterAbby – www.showmeblog.com“ in the subject line so that I can keep an eye out for the e-mail.

Thank you,

Abby Catron
Senior Social Media Specialist – Charter
[email protected]
http://www.charter.com/Umatter2Charter

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