If you been following my blog you will know that I was very happy with my electric bill. I put in all cfb and put up curtains to keep out the cold and heat. I been trying to keep lights turned off. I been following the TXU stats on their site about my power use.
Then I found out that when TXU put in their new digital meters someone made an error and crossed up the meters. I guess someone else in this apartment building was getting my bills and I was getting billed for their power use. They were screaming about the very high energy use and I was telling my family how great I was at using so little power and I was getting low power bills.
Well at last TXU found the problem. They never contact me or send me any information and in fact I have not received the printed bill yet. I suspect it will come today in the mail.
I been checking online and it looked like they were going to bill me for about $800.00 of back power use. But the bill is online now and this month they want $555.65 for back power use. I guess they call that “re-billing.” I think under the laws or rules that control the power corporations they can only go back five or six months to do a “re-billing.” Thank God for that.
Just think if someone had a problem like this for x amount of time how much money you could get hit with.
When I get a high summer electric bill of $150.00 it is hard for me to pay it. I pay it but it hurts. But during the winter the bill is lower and I have a few extra dollars that month to buy toys.
Well I blogged about this and a very nice lady with TXU read my blog and she is going to contact me now or I will contact her and she will set me up with a payment plan so I can pay off the extra cost in a payment plan.
What is sad is all the time I spent each week and month looking at “My Usage” on line and trying to use those stats. The stats are all messed up. I guess at some point I will have new stats and I can start over.
But I am never going to be sure that the bill is correct. I will always wonder if it is correct and I will always fear that at some point they are going to a “re-billing” again.
I just moved to Fort Worth about the time they were putting in these new digital meters all over Dallas and Fort Worth. People were screaming that the meters were wrong and that as soon as the new meters went in to use their bills were sky high. TXU was out and doing everything they could to try and tell people that the new meters were correct.
Well at this apartment complex it turns out that the meters may work correct but when they hooked up this apartment building they messed up some how and the guy in apartment D was getting billed for my power use and I guess I getting his bill here at apartment A.
I do not think this is the only apartment building in this complex were that happened. If a worked made that error on this one building I bet the error was made at other buildings.
How many errors in this apartment complex? How many errors like this in other apartment complexes in Fort Worth and Dallas?
If someone could show that it happens x number of times or a certain percent of times I could see a class action law suit. I could see TXU being forced to go and check every apartment to make sure it is hooked up to the correct meter.
I bet that would cost millions and millions of dollars. The only problem, I think, is that the power company could just pass that cost on to the customers.
“Energy Future Holdings Corporation is an electric utility company headquartered in Energy Plaza in Downtown Dallas, Texas, United States. The company was known as TXU until its $45 billion leveraged buyout by Kohlberg Kravis Roberts, Texas Pacific Group and Goldman Sachs Capital Partners. That purchase was the largest leveraged buyout in history…”
Now I guess the meter part of the company is Oncor Electric Delivery. They are the electric distribution part of the company. So I guess the meters are their part of the deal.
So I guess I should be yelling at them.
Jim, sorry to hear about this issue. Please send us an email at [email protected] with your account number so that we can look into this for you.
Posted by: TXU | Monday, March 26, 2012 at 10:39
You don't have to use TXU Energy for your electricity. Go to my website and click on the SAVE MONEY NOW tab. I can hook you up with an energy company that will not only save you $ but can potentially put money back into your bank account!
Posted by: Stuart Lynn | Thursday, April 05, 2012 at 14:13